RETURNS:
As long as the product is undamaged and unopened in the condition they were received, returns are accepted within 30 days of the marked delivery date. Please return your products to our office address listed below. We do not cover return shipping costs. If you are returning more expensive items, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Please be advised a refund will be issued after we receive and inspect your return.
*A 20% Restocking Fee is applied to the refund total before shipping costs. Restocking fees apply to all returned items.
*Additional fees apply for any change of address for all processed orders. Contact us for more information.
EXCHANGES/REPLACEMENTS:
Depending on your order, you may be eligible for an exchange/replacement. Hence, we do not cover the shipping fees for exchanged items. Customers are responsible for the shipping costs associated with exchanging products. Also, we do not cover shipping fees for alternative addresses once the order is shipped. For more information on our return and exchange process, please reach out to our customer service team.
DISCLAIMER: We do not accept nor authorize returns for panels of sizes 10ft and 12ft. **For oversize orders (panels) all corner moldings must be ordered together with the panels if the project requires it. Corner pieces do NOT ship separately. *Additional shipping costs may apply. Contact us for more information.
SALE ITEMS AND DISCOUNTS:
All sale items are final sale. Sale items are not eligible for exchange, returns, or refunds. Shall you have a coupon code, it must be used within the the time frame it is active. Please be sure to enter all valid coupon codes before finalizing your order. We do not apply coupon codes after checkout or past the coupon expiration date. All marked prices are non-negotiable as we do not price match other websites or companies.
LEAD TIMES:
Please be advised due to the large size and weight of some of our products, processing, and delivery times can take longer than anticipated. Both processing and delivery times vary based on the location of delivery, the amount of product ordered, and the specific color/size of your order.
Please call one of our customer service representatives for specific details or contact us at info@woodpanelwalls.com for questions related to refunds and returns.
At Wood Panel Wall USA, our passion lies in the embrace of wood, art, and the beauty of nature. This is the essence that drives us to offer you a seamless selection experience among a rich array of environmentally conscious decorative wood wall panels. No matter your style, our goal is to harmonize your interior design vision effortlessly. Over the course of more than 20 years, our esteemed expertise and experience have been engaged by renowned entities across various sectors in the United States. This includes businesses, residences, commercial establishments, industrial enterprises, and even the aviation industry. We’ve also had the privilege of collaborating with respected brands within the furniture and interior design realms in the USA.
These premium wall panels have captivated the market, transforming spaces with their elegant aesthetics, functional advantages, and superior quality. From residential to commercial settings, the success story of our wall paneling range echoes throughout the interior design landscape. Our dedication to utilizing the inherent beauty and potential of wood has translated into a collection that exemplifies innovation and craftsmanship. As we continue to evolve and innovate, we remain steadfast in our pursuit of creating solutions that enrich living and working environments, elevating them to new heights of sophistication and style.
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Our dedicated team of wood paneling enthusiasts is here to assist you every step of the way.
We specialize in luxury wood paneling and wood products, offering a wide range of high-quality options for your interior & exterior design needs. Our wood paneling adds a touch of elegance and sophistication to any space. From classic to modern styles, our collection caters to diverse preferences. Enjoy the convenience of free delivery across the entire United States, excluding Hawaii and Alaska. Contact us today!
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